Shipping Policy

At Fire Pit Outfitter, we offer free shipping on most orders of $129 or more.

Please note that free shipping and flat rate shipping applies to deliveries within the 48 Contiguous Unites States. Additional shipping fees apply to Canada, Alaska and Hawaii. Some oversize items will have a shipping charge.

Shipping Timeframe

The majority of our items are stored in our Littleton, Colorado warehouse so that we can provide fast and flexible shipping options to customers around the country.

In-stock products at our warehouse will ship within 1 business day.

Certain custom finished products and other items will ship directly from the manufacturer when available. As a result, these items may have extended processing times.

Standard Ground Shipping

For most items under 150 pounds, the standard shipping option will be via parcel (FedEx, UPS, USPS, etc.). This flexibility allows us to provide the quickest turnaround to process and ship your order.

If your order arrives damaged, please see our return policy to determine your next steps.

Standard Freight Shipping

For most items over 150 pounds, our free standard delivery service will be via freight.

When your order is ready to be delivered, the shipping company will contact you to schedule a delivery time. For this reason, it is critical to provide your most appropriate phone number at the time of checkout.

Our standard freight option includes free curbside delivery and liftgate service. Upon delivery, the driver will remove the item from the truck, but it is your responsibility to bring it onto your property.

You will be required to sign for freight delivery. Please inspect the item before accepting delivery. Any damage present upon arrival must be annotated when accepting the delivery.

Please note that Fire Pit Outfitter is not liable for damages not annotated on the delivery receipt at the time of delivery.

Shipping Options

Free Shipping On All Orders Over $129.00

All products on our website qualify for free standard shipping if the order total exceeds $129.00.

Standard shipping applies to standard locations within the contiguous 48 states. Fire Pit Outfitter reserves the right to choose each shipment's delivery type, carrier, and service level when standard shipping is selected.

For freight shipments, standard shipping includes curb-side delivery and lift-gate services. Special considerations and fees may apply to certain delivery exceptions (e.g. deliveries to hard-to-reach areas).

Expedited Shipping Options

Most items shipped via standard parcel service may be expedited for an additional cost to decrease shipping time or guarantee delivery by a specific date. This does not include processing time, which may or may not be altered subject to manufacturer resources and discretion.

Items shipped via freight are shipped at the fastest available speed (Priority Freight) and cannot be expedited further.

Please call our customer service department to determine expedited shipping availability and pricing.

International Shipping

Orders shipping internationally are not eligible for free standard shipping.

We regularly ship to Canada and are happy to accommodate these orders. However, you are responsible for contacting our sales representatives to determine shipping costs.

Additional international shipping opportunities may be available, but please call for availability. International orders are not eligible for our standard return policy and will be handled on a case-by-case basis.