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Fire Pit Outfitter

Fire Pit Outfitter is a division of Hearth & Home Inc.  For many years we have worked locally to offer our customers the very best in Fireplaces, Hearth Products, Outdoor Living Spaces, Ceiling Fans & BBQ's.  We are excited to now offer our Fire Pit products for sale online so that we may serve customers all across the country.  Our retail store is located in Greenwood Village, CO at:

Hearth & Home Inc.
8775 E. Orchard Rd. Unit 809/810

Greenwood Village CO 80111

Please visit us next time you are in our area or feel free to call us at any time on our toll free line: 

1-800-979-3267

Our customer service specialists are available Monday-Saturday from 9:00am to 5:00pm Mountain Standard Time.

We are constantly on the lookout for new and exciting products and are always happy to hear from our customers with suggestions.  If there is a product that you are looking for, but do not see for sale on our website, please feel free to email us or give us a call.  We would be happy to help you in any way that we can.

Thank you for shopping with Fire Pit Outfitters 
We look forward to serving you now and for all of your
fire pit needs.

 

Customer Services
Please be sure to read over all of our policies before placing an order. We want to ensure that your shopping experience is a pleasant one. 

Our Pledge
We are committed to provide our customers top-notch customer service as well as low, low prices. The customers complete satisfaction is our goal and we will do everything within our power to accomplish this.

Privacy Statement
Fire Pit Outfitters respects your privacy. we will not share, trade or sell your information with anyone at any time for any reason.

Our site is a secure site. Feel confident using your credit card. All of your information is received through a secure server with Secure Socket Layer (SSL) encryption.

Sales Tax
All orders within Colorado are subject to 4.35% sales tax.

EXCHANGES/RETURNS

 

 

We will be happy to accept returns on any unused items within 30 days of purchase.  All returns are subject to a 15% restock/processing fee and there will be no reimbursement for initial shipping charges.  Refunds are issued in your choice of crediting your payment method or for store credit.  Returns on orders received with free shipping are subject to actual shipping charges as well as the 15% restock/processing fee. 

You must receive authorization prior to return.  Please contact us (1-800-979-3267) to receive a return authorization number and form.   All returns must be accompanied by a copy of your receipt, all original packaging (if applicable), and the return authorization form that will be issued to you.  You MUST clearly write the return authorization number on the front of your package.  For security reasons, packages that do not include this number will be refused and returned to you.

Please allow up to 10 days from return shipment date for processing.

 

 

REFUSED PACKAGES

Refused packages are subject to a 20% restock fee plus the actual shipping charges incurred.  This shipping charge will apply even if you were not originally charged shipping under free shipping promotions.

 

 

 

 

 

 


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Shop With Confidence

Best Prices
Best Service
Guaranteed!
 

 Questions?

1-800-979-3267
303-792-0101

Business Hours
Mon-Sat 9:00 to 5:00
Sun 11:00 to 5:00
MST

Quick Ship
Most items ship within
1 business day

 

Firepit Outfitter